Dbook Event Management
WordPress & WooCommerce User Guide

Plugin Overview & Architecture

Dbook Event Management is the official WordPress plugin developed by DigitalBook Solutions PVT LTD, India. It turns any WordPress website into an enterprise-grade event ticketing platform while ensuring 0% third-party commission.

How It Works Behind the Scenes

1. Event Creation in WordPress: You create events and ticket tiers in your WordPress admin.
2. Cloud Synchronization: The plugin securely registers the event with Dbook Cloud API (https://api.dbook.in) using your private API key.
3. Guest Purchases Ticket: Attendees select tickets on your site and pay via WooCommerce.
4. Instant Pass Generation: Dbook Cloud cryptographically generates dynamic QR passes and dispatches them via WhatsApp and Email.
5. Venue Gate Check-In: Gate staff scan tickets with the Dbook Mobile App, updating live attendance in your WordPress admin.

Installation & System Requirements

Simple 3-Step Setup

Dbook API Key & Credits Management

Your Dbook API Key (format: dbk_live_...) authenticates your WordPress site with Dbook Cloud. It enables secure event synchronization, attendance queries, and ticket issuance.

Understanding Credit Consumption

Dbook operates on a transparent, pay-as-you-go credit system for pass generation and cloud delivery. There are no monthly subscriptions:

Creating & Publishing Events

The plugin features a tailored, high-productivity Event Editor under Dbook Events > Add New Event designed specifically for event organizers.

Key Event Fields

• Event Title & Slug: Name of your concert, conference, festival, or seminar.
• Event Schedule: Starting date & time, with optional ending date & time for multi-day events.
• Venue & Location: Venue name, street address, city, state, and an optional Google Maps URL for 1-click attendee directions.
• Event Descriptions: Short teaser summary plus full rich-text event description with formatting and images.
• Poster Artwork: Upload high-resolution event artwork via the native WordPress Media Library.
• Legal Terms & Policies: Dedicated tabs for Terms & Conditions and Refund Policies that sync directly to attendee pass links.

Multi-Currency Pricing Tiers & Coupons

Configure unlimited ticket tiers per event with independent pricing, capacity quotas, and custom descriptions.

Ticket Delivery Channels & WhatsApp Templates

Tailor how attendees receive their tickets based on your guest demographics. International guests without active WhatsApp accounts can be catered to seamlessly with Email Only delivery.

Figure 1: Ticket Delivery Channels & Meta WhatsApp Message Template configuration in Dbook Event Editor.

Meta WhatsApp Message Templates

Attendee Pass Layout Design Studio (7 Layouts)

Every event has its own brand identity. Dbook provides 7 visually distinct digital pass layouts crafted in the Dbook Layout Studio. When an attendee opens their ticket pass link on mobile, it renders in your chosen format:

Figure 2: The 7 Visual Attendee Pass Layout formats available in Dbook Event Editor.

Frontend Ticket Selector & WooCommerce Checkout

Attendees select their desired ticket tier quantities using the frontend ticket selector. The component dynamically calculates totals and sends the order directly to WooCommerce checkout:

Figure 3: Responsive Ticket Selector with instant quantity counters and Pay button.

Figure 4: WooCommerce checkout with automated cart quantity protection.

Automated Order Status Completion

Because Dbook event tickets are digital e-tickets dispatched immediately via WhatsApp and Email upon payment, the plugin automatically marks WooCommerce orders as Completed as soon as payment is confirmed by your gateway (e.g. PayPal, Stripe, Razorpay). This prevents orders from getting stuck in "Processing" status and guarantees immediate pass dispatch.

Live Ticket Status & Attendance Dashboard

Navigate to Dbook Events > Ticket Status in your WordPress admin to inspect all issued passes across your events in real time.

Figure 5: In-Admin Ticket Status Table showing Sequential Pass Serial numbers, attendee contacts, and 1-click Resend action.

Key Features of the Attendance Portal

• Sequential Ticket Serial Numbers: Every attendee receives a unique sequential ticket serial (e.g. #1001, #1002) mapped to their ticket tier.
• Attendee Contact Info: View attendee WhatsApp mobile number with country code and billing email address.
• Live Gate Attendance Stats: Monitor total registered tickets vs verified checked-in guests in real time as gate scanners scan passes.
• 1-Click Pass Resend: If a guest deleted their email or misplaced their WhatsApp chat, click Resend Pass to re-dispatch their digital pass instantly.

Venue Gate Check-In & Offline Mobile Scanner

Say goodbye to paper attendee lists. Verify guests at the entrance using the free **Dbook Event Management** mobile app available for Android and iOS.

• Sub-0.2s Scan Speed: High-speed camera recognition scans QR passes even on cracked or dimmed phone screens.
• Offline Verification: Scans and validates passes even if venue mobile reception or Wi-Fi drops completely.
• Anti-Passback & Fraud Prevention: Prevents screenshot sharing by alerting gate staff immediately if a pass has already been scanned.
• Multi-Gate Synchronization: Syncs attendance across multiple staff entrance lanes automatically.

Shortcodes & Page Builder Integration

Design custom event landing pages using Elementor, Beaver Builder, Divi, or Gutenberg, and drop the ticket selector component anywhere using simple shortcodes:

1. Ticket Selector Block

Embed the ticket tier quantity selector and Pay button into any page, post, or popup:

2. Full Event Landing Page

Render the complete responsive event hero, schedule, venue map, description, and ticket selector:

3. Public Attendee Ticket Lookup Portal

Allow guests to look up and reprint their passes using their email or phone number:

WordPress.org Guidelines & External Service Disclosure

In strict compliance with WordPress.org Detailed Plugin Guidelines (Guideline #6), this section discloses all interactions with external cloud systems:

Frequently Asked Questions & Support